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iPrefBench:面向个性化移动使用智能体的用户中心基准

iPrefBench: A User-Centric Benchmark for Personalized Mobile Use Agents

Yuting Ning · Ruijia Cheng · Sushobhan Ghosh · Peitong Duan · HungShi Lin · Abhishek Sundararajan · et al.

中文摘要

iPrefBench 在可执行的 iOS 环境中评估个性化移动使用智能体的推断与提问能力,并配有交互式模拟用户。基准基于包含 3,051 条历史活动事件的一致人设,覆盖 26 款应用中的 130 个信息不完整任务;每项缺失的用户依赖要求均只能从历史推断或向用户询问。评估同时考察个性化任务完成情况及智能体在必要时获取用户输入的互动情况。7 个前沿智能体的动作完成率最高达 91.6%,但完整任务成功率最高仅 47.7%,显示个性化明显落后于执行能力。它们尤其难以处理只能询问的信息,往往未能请求足够的关键信息。

关键要点

  1. 01真实用户请求常缺少执行细节,智能体需推断或主动提问
  2. 02基准覆盖 26 款应用、130 个任务及 3,051 条历史活动事件
  3. 03完整任务成功率最高仅 47.7%,明显低于最高 91.6% 的动作完成率
  4. 04智能体难以识别只能向用户获取的信息,也未提出足够问题

解读

尚无解读。

原始英文摘要

arXiv:2610.34735v1 Announce Type: new Abstract: An agent that truly knows and acts on behalf of its user has been a long-standing promise of AI assistants. Computer-use agents bring this promise within reach by capably executing fully specified tasks across apps. However, real-world user requests are often underspecified. To act correctly for the particular user, an agent must infer some missing information from the user's activity history and ask for other information that only the user can provide, without making unsupported assumptions or burdening the user with unnecessary questions. We present iPrefBench, a benchmark for evaluating the infer and ask capabilities of personal mobile-use agents in an executable iOS environment with an interactive simulated user. Grounded in a coherent persona with 3,051 past activity events, iPrefBench comprises 130 underspecified user tasks across 26 apps. Each omitted user-dependent requirement is, by construction, either history-inferable or ask-only. iPrefBench evaluates personalized mobile agents on both whether agents complete tasks correctly for the user (i.e., personalized task completion) and whether they seek user input when necessary (i.e., user-agent interaction). Evaluation of 7 frontier agents reveals a substantial gap between execution and personalization. Agents achieve high action completion scores (up to 91.6%) but low full task success (up to 47.7%) because personalization lags behind. They especially struggle with ask-only information, failing to request enough necessary information. Our findings highlight a challenge for personalized agents in knowing what to infer and when to ask. We hope that iPrefBench can serve as a valuable testbed for building agents that know their user and work with them.

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